Frequently Asked Questions

General Questions

What is the business of is a company that has been established by talented and experienced Bitcoin dealers and foreign exchange dealers. Our company has been growing fast by expanding trade industry and rolling more elite traders. From now on we help to build partnerships and achieve goals by finding unique investment options, is a world wide online investment.
Are you legit? How can I check this? is registered in the UK with company number 09642969. You can check company details on the Companies House website:
Is offering long-term investment?
Yes, that’s right. We expect the company's activity for a long period - our business plan is up to 2028. In any case, we operate on quite dynamic markets that give us the right to expect further development in the next few years.
What is your physical address? Can I visit your office?
We are at 5 Highfield Avenue, Burntwood, Staffs, England, WS7 9AW. Feel free to meet us in office during working hours, daily from 9:00 AM to 05:00 PM.

Account Questions

How can I open an account?
In order to open an account you only need to have an active e-mail address. Switch to Register Page and fill in the require fields. It will take less than a minute.
What if I can't log into my account because I forgot my password?
Click forgot password link, type your username or e-mail and you'll receive your account information.
How can I keep my account safe?
We take all security measures to protect your account and keep it safe from third parties intrusion.

Investment Questions

What is the process of investing?
To make investments you should register in, create an account and then you can make your deposit. All the investments are made in your personal account after login.
What payment systems do you use?
We accept Bitcoin, PerfectMoney, Payeer, Litecoin, Ethereum, Bitcoin cash, Dashcoin and Dogecoin.
How long does it take for my deposit to be added to my account?
For bitcoin, you should wait for one confirmation. For other payment processors, it will be updated instantly. After you finish the deposit, it will show in your account.
Are there risks to lose money?
There are no risks in any investment programs. However, there are some simple ways that can help you to reduce risks of losing your money. First, set a certain financial goal and deposit such sum of money that you can afford. Remember that our expert trading team is always ready to consult you in any questions.
Who manages the funds?
Our team of investment experts manage all the funds.
How can I make money with AH-COINS?
Just register and create one or several deposits within one or several investment plans. After that you will be receiving profits according to the conditions of the investment plan you choose.
Can I make a new deposit from my account balance?
No, you need to withdraw firstly.

Withdrawal Questions

How fast is my withdrawal processed?
Withdrawal requests are processed instantly.
Is there a minimum sum for withdrawal?
Yes, a minimum amount you can request for a withdrawal is $0.1 US Dollar.
How to withdraw funds?
You can withdraw your money in your personal account in the Withdraw Section.

Affiliate Program Questions

Do you have a referral program?
Yes, we do. With it you can earn up to 3%~15% commission of all your referrals deposits.
Where is my affiliate link?
Check “Referrals Links” in your account.
Should I make deposit before using my affiliate link?
To use your affiliate link and get reward you don't need to have an active deposit.